Welcome to Vani Lustre
Welcome to Vani Lustre. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order. Our goal is to provide you with a seamless and enjoyable shopping experience while maintaining transparency and trust.
Product Information
We strive to display our jewellery as accurately as possible. However, slight variations in colour, finish, or appearance may occur due to lighting, photography, and individual screen settings.
All product descriptions, images, and pricing are subject to change without prior notice.
Pricing & Payments
All prices displayed on our website are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.
We accept secure payments through trusted payment gateways. Orders are processed only after successful payment confirmation.
Order Confirmation
Once your order is placed, you will receive an email confirmation.
Vani Lustre reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or technical errors
- Suspected fraudulent activity
- Incomplete or incorrect customer information
If payment has already been made, the applicable refund will be processed promptly.
Shipping & Delivery
We aim to dispatch all confirmed orders within our standard processing time.
Delivery timelines may vary depending on your location, courier services, weather conditions, or unforeseen circumstances.
Customers will receive tracking details once the order has been shipped.
Returns & Exchanges
Customer satisfaction is our priority.
Returns and exchanges are accepted only according to our Return & Refund Policy. Products must be unused, in their original packaging, and returned within the specified return window.
Customized or personalised items are generally not eligible for return unless received damaged or defective.
Product Care
Our anti-tarnish jewellery is designed for long-lasting beauty.
To maximize its lifespan:
- Store jewellery in a dry place.
- Avoid prolonged exposure to perfumes, harsh chemicals, and cleaning agents.
- Wipe gently with a soft cloth after use.
Proper care helps maintain the shine and finish of your jewellery.
Intellectual Property
All content on this website—including logos, product photographs, graphics, designs, text, videos, and branding—is the exclusive property of Vani Lustre.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
Limitation of Liability
Vani Lustre shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the purchase value of the item.
Privacy
Your personal information is handled securely and in accordance with our Privacy Policy. We never sell or misuse customer information.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes become effective immediately upon publication on this page.
Contact Us
If you have any questions regarding these Terms & Conditions, we're always happy to help.
Vani Lustre
📧 Email: support@vanilustre.com
🌐 Website: www.vanilustre.com